Ticket Information

Here you’ll find everything you need to know about booking tickets for The ACE Centre, as well as parking details and other essential information.

Box Office Opening Hours

The box office is based at The ACE Centre in Nelson and is open from 10.00am – 4.00pm, Monday to Friday. Click here for more information and contact details.

How to Book

By phone - You can book tickets over the phone by calling The ACE Centre on 01282 661234. You can also contact Ticketline on 0844 8884406. Tickets can be paid for over the phone; we accept Visa, Mastercard, Switch/Maestro and Solo.

In person - Why not pop into The ACE Centre or one of Pendle Leisure Trust’s other centres the next time you’d like to buy tickets for a show? Click here to see where else you can purchase tickets.

Online - Tickets can be bought quickly and easily online. Simply head to the What’s On section of our website to see what’s showing at The ACE Centre.

Customers with Disabilities

The ACE Centre welcomes people with disabilities and strives to offer equal access for all. Disabled toilets are located on the ground floor. If you use a wheelchair, it’s essential that you inform the box office when booking for any theatre show or event due to fire regulations. We will also issue a free ticket for essential carers upon the production of relevant identification.

Conditions of Sale

All tickets are non-refundable. Tickets can only be reserved for 48 hours, if they are not paid for within this time they will be released for sale. Details are subject to change and discounts and concessions may be withdrawn at any time. Pendle Leisure Trust reserves the right to introduce offers which cannot be applied to tickets already bought.

The ACE Centre Seating

Theatre Style - Reserved/Unreserved theatre style seating.

Cabaret Style - There is a dance floor with standing room and limited seating downstairs, as well as seating in the balcony. Seating is allocated on a first come, first served basis and a seat is not guaranteed.


Concessionary discounts are available where specified in the brochure. In this instance discounts are open to those aged 15 and under and over 60. The majority of Muni shows have a discount for booking in advance of a performance. To take advantage of this you should book before 4pm on the day of the show, subject to box office opening times.

Gift Vouchers

Gift vouchers are available online and from the box office at The ACE Centre. Click here to buy online.

Parking at The ACE Centre

There is a car park directly opposite The ACE Centre as well as numerous other car parks within the town centre providing free parking after 6pm. Click here for contact details and to view a map.

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